Help center

Get help with the Wellness Shop, orders, shipping, and billing. Today, Dr. Gousse Solutions sells clinician-curated over-the-counter wellness supplements; our Florida telehealth urology practice is launching soon and is not yet accepting patients.

The Wellness Shop

Our shop offers clinician-curated, over-the-counter supplements for prostate health, urinary comfort, men's vitality, and everyday wellness. These are non-prescription consumer products — no prescription is required and no prescription medication is sold.

Shipping & orders

Shop orders ship from our own inventory, typically same or next business day, with free discreet shipping. Tracking is shared as soon as the label is created. Packaging is plain, with no product details printed on the outside.

Billing

Shop purchases are paid at checkout; all prices are shown before you pay — no surprise charges. We can provide an itemized receipt on request.

Telehealth (launching soon)

Online urology evaluations are not yet available. When the practice launches, Florida residents 18+ will be able to complete a confidential intake reviewed by a board-certified urologist, and any treatment will be coordinated with licensed pharmacy partners.

Contact

Questions about an order or the upcoming telehealth service? Reach out through the site and we'll reply within one business day. For medical emergencies or symptoms of a heart attack, stroke, or severe allergic reaction, call 911.

Privacy

Your records are protected under HIPAA. We do not sell or share your data. See our privacy policy for details on what we collect, how we use it, and how to request deletion of your account.